Frequently Asked Questions

Education and special education for children is free in Israel by the law of “Chok Chinuch Chova” (the law for mandatory education). This law applies to the ages 3-18. Other types of education do charge tuition fees. In some cases these might be (partially) subsidized. You can find some basic information on the educational system here.

Specific types of Olim can get discounted, subsidized and/or free courses. Your Klita counselor at Misrad Haklita can give you the precise answers about this, since these depend on your age, status as Oleh and some other factors. A general overview of your benefits can be found here.

Each country has its own educational system. Choosing the right school depends on many factors, such as the age of your children, your religious level of observance, their language skills and more. You can find an overview of the Israeli educational frameworks here.

Ensure that your studies, including an internship, are approved by the Misrad HaBriut – משרד הבריאות – Ministry of Health (MOH) in Israel.

Obtain the necessary documents for the process, including:

• two passport photos,
• application form,
• questionnaire for healthcare professionals,
• photocopies of an Israeli identity card,
• final diploma in Occupational Therapy or certification of completion,
• valid license to practice,
• official confirmation of study dates,
• official certification of completing a 1,000-hour internship (or proof of at least one year of work as an OT), and 
• professional certificate of good standing.

You can download the application form from here and the questionnaire from here.

You can choose one of the following options: verification with an apostille, visit/send the documents to an Israeli notary for notarization, or obtain an Imut He’etek (verified copy) of the document at the Israeli consulate.

You need to submit two copies of each document: one verified copy along with an additional photocopy of the original document. Retain the originals and a photocopy of the verified document for yourself.

No, currently online degrees are not recognized by the Israeli Ministry.

Some documents listed are valid for only one year from the issuing date. Ensure timely submission of your Teudat Zehut – תעודת זהות – Israeli ID card to avoid the need for re-issued documents.

Once your documents are approved, you must pass a licensing exam, which is available twice a year and offered in various languages.

Yes, you can complete all the steps before Aliyah to expedite the process. Your file will be ready, pending completion of Aliyah.

If your documents are approved and you pass the exam, you need to send your new Teudat Zehut upon completing Aliyah, and your license will be mailed to your home address.

If you are below the Israeli retirement age, you may be entitled to reimbursement from the Absorption Ministry for expenses incurred in Israel (up to 4000 NIS). The reimbursement process can be initiated only after completing Aliyah. Take your original receipts to your local office of Misrad HaKlita and submit them for processing.

Misrad Habriut now offers a new customer call center to answer questions about licensing for healthcare professionals. In Israel call *5400, Sunday through Thursday, 8:00 – 18:00, and Fridays from 8:00 – 13:00.

Assessments, known as Ivchunim – אבחונים- Developmental & Educational Assessments, may be initiated due to concerns about a child’s cognitive functioning, learning, attention, emotional well-being, or behavior at school or home. They provide insights into various aspects, including abstract thinking, language skills, memory, attention, motor skills, academic skills, and emotional factors.

Broad-based assessments examine cognitive, learning, and psychological strengths and weaknesses. They include aspects such as abstract thinking, language skills, memory, attention, processing speed, fine motor skills, academic skills (reading, writing, mathematics), and executive function skills (attention, planning, organization). Psychological and emotional factors are also considered.

Olim children should be tested in their stronger language with bilingual components, including Hebrew reading, writing, and language skills. Bilingual assessments, conducted by highly qualified psychologists, ensure accurate representation of a child’s abilities, especially for primarily non-Hebrew speaking children or those with complex developmental histories.

In addition to regular Ivchunim, there are:

• Ivchun Didacti – אבחון דידקטי – didactic educational assessment, focusing on specific academic skills.
• Psychological evaluations used to assess emotional states, often including an IQ test.
• Developmental assessments are for preschoolers and are often obtained through pre-kindergartens or municipal services. Private broad-based developmental assessments by bilingual psychologists are recommended for non-Hebrew speaking children.

Assessments at different stages provide recommendations for placement, remedial services, accommodations, therapeutic interventions, and potential transfer to special education. For high school preparation (Bagrut), assessments are crucial for test accommodations, including extra time, reading assistance, and more.

Children face increasing cognitive and academic demands with age, requiring periodic reassessments. Some conditions may only reveal their full impact later, necessitating updated interventions and accommodations. While the Israeli Ministry of Education considers assessments valid for 5 years, psychologists often recommend reassessment every 3 years, especially for complex cases.

Ensure your child is well-rested, not hungry, and comfortable asking for breaks. Discuss any relevant medication with the examiner and inform them of any physical or emotional conditions on the testing day. Adequate preparation helps create a comfortable testing experience, yielding reliable results.

Resources vary by school, and it’s advisable to check with the school guidance counselor regarding test accommodations and professional assistance. Advocacy may be necessary in schools unfamiliar with Olim children, and discussing experiences with other Olim parents can provide valuable insights.

What is the process for recognizing and converting a foreign teacher’s license in Israel?

The process for converting a foreign teacher’s license in Israel is managed by the Misrad HaChinuch – Ministry of Education. It involves submitting your academic and professional qualifications for evaluation, completing an internship year, and meeting specific requirements to receive a teaching license.

Can I start the recognition process before arriving in Israel?

Yes, part of the process can be initiated online before your arrival by completing a form. The remainder of the process must be completed after arriving in Israel.

What are the requirements to start teaching in Israel?

To work as a teacher in Israel, you must have:

• An academic degree recognized in Israel
• A teaching certificate or teaching license recognized in Israel

Additionally, all teachers must complete an internship year that includes:

• An internship workshop
• Mentorship
• Hebrew language reinforcement
• Subject-specific supplements as needed

Who should I contact for guidance?

District Counselors for Olim Teachers (Morim Olim) are your primary point of contact. They assist with integration into the education system.

Please see our guide for contact information

What documents are required for recognition?

For your first meeting with a Madrich (counselor), bring:

• Teudat Zehut or Teudat Oleh
• Documents verifying academic and pedagogical education

To evaluate your degree and teaching license, you will need:

• to complete an online application form
• to submit original or certified copies of your academic degree and teaching license
• Official transcripts and proof of teaching experience
• Notarized translations into Hebrew of your documents

How are foreign academic degrees and teaching licenses evaluated?

Academic degrees are evaluated by the Department for Degrees and Diplomas
Teaching licenses are reviewed by the Teacher Administration

Before Aliyah: Documents can be translated by an Israeli consulate-approved translator and submitted online

After Aliyah: Free translation assistance is available through the Ministry of Integration

What happens if there are issues with my degree or teaching license?

• If the committee does not recognize your teaching license, you may need to complete studies at an Israeli teachers’ college
• If you have a teaching certificate or license but do not hold an academic degree, you will be referred to complete one at a recognized higher education institution.

What is the internship year?

Your first year of teaching in Israel is considered an internship year and includes:

• Mentorship: Paired with a mentor teacher
• Internship Workshop: 30 hours of peer workshops
• Evaluations: Mid-year formative assessment and a final evaluation
• Hebrew Studies: 120 hours of language instruction (exemptions available)

How do I receive an Israeli teaching license?

Upon completing the internship year and meeting all requirements, you are eligible for an Israeli teaching license.

What professional development opportunities are available or required?

After obtaining your teaching license, you will need to participate in:

• Hishtalmuyot: Seminars in specific subject areas.
• Cultural Integration Seminars: Focused on Israeli culture and Jewish heritage.
• Yemei Iyun Artziyim: Nationwide education days for new teachers.

What are Sha’ot Tosaftiyot (additional incremental teaching hours)?

New teachers can receive assistance in job placement through Sha’ot Tosaftiyot. For every teaching hour provided, the Ministry of Education matches it with an additional hour.

• Valid for up to six years post-Aliyah.
• Up to 8 hours for elementary/middle schools and 6 for high schools.

Where can I get more information?

Contact your Madrich or the Misrad HaChinuch for further assistance. As always please check out our full guide here for more information.

Why is learning Hebrew important for Olim?

Acquiring Hebrew is essential for a successful absorption process in Israel. Proficiency supports integration into educational, social, and vocational life.

What types of Ulpan are available for Olim?

• Government-Sponsored Ulpan
• Municipal Ulpan
• Private Subsidized Ulpan (Voucher Ulpan)
• Online Ulpan (e.g., Hebrew Byte)

Note: Olim can only attend one type of Ulpan at a time.

What is the Government-Sponsored Ulpan?

• Who Runs It?
  Managed by the Ministry of Education – Misrad HaChinuch, in partnership with Misrad HaKlita and the Jewish Agency.
• Duration and Hours
  Usually in the Morning: 5 days a week for 5 months, totaling 420-500 hours.
• Eligibility
  Olim aged 17+ can participate free of charge within 18 months of their Aliyah.
• How to Register?
  Contact a local Misrad HaKlita counselor or apply via your personal Misrad HaKlita account online.

What is a Municipal Ulpan?

• Overview
  A government-subsidized Ulpan offered in 27 municipalities, typically for Ulpan Alef or Ulpan Bet.
• Duration and Hours
  200 hours, with small classes (up to 25 students).
• Eligibility
  Available to residents of participating municipalities or nearby regions.
• How to Register?
  Apply through the Klita department of your local municipality.

What is the Private Subsidized Ulpan (Voucher Ulpan)?

• Overview
  Allows Olim to study in private Ulpanim with tuition reimbursement through Misrad HaKlita vouchers.
• Duration and Hours
  200 hours, flexible schedules, small groups (up to 12 students).
• Eligibility
  Olim aged 17+ who meet specific criteria (e.g., completed previous Ulpan or faced exceptional circumstances).
• Tuition
  Reimbursement up to 4,000 NIS after presenting receipts and prior approval.
• How to Apply?
  Apply through Misrad HaKlita and provide required documentation.

What is Online Ulpan (e.g., Hebrew Byte)?

• Overview
  Self-study Hebrew courses with live Zoom meetings, available in English or French interfaces.
• Eligibility
  Olim aged 17+ within 10 years of Aliyah.
  Aliyah candidates and Toshav Chozer participants meeting specific criteria.
• Tuition
  Nominal fee of 50 NIS or 15 USD/EURO.
• How to Apply?
  Register through the Misrad HaKlita personal zone or via your Aliyah counselor.
• Restriction Note
  A HebrewByte participant cannot simultaneously attend any other type of Ulpan mentioned above, and they will have to sign a declaration to this effect

Are there additional financial benefits during Ulpan?

• Sal Klita (Absorption Basket): Financial support during the first 6 months of Aliyah.
• Havtachat Hachnasa: Potential income support if eligible during the second 6 months if studying in Ulpan.
• Travel Reimbursement: Under certain circumstances for eligible participants traveling to Ulpan.

Are there professional or residential Ulpanim?

• Professional Ulpanim: Specialized Hebrew courses for specific professions, requiring completion of Ulpan Alef and a placement test.
• Residential Ulpanim: Options on kibbutzim or other communities for Olim aged 18-35.

For more detailed information please access our Guide

• Receipt of a medical license for foreign graduates who have not completed their internship.
• Receipt of a medical license for foreign graduates who have worked in the profession.
• Receipt of a license to practice medicine in Israel for foreign doctors qualified for at least 14 years.
• Receipt of a license as a medical specialist.

Submit an application to take the Government Licensing Exam in Medicine by registering on the Health Professionals Portal.

Create an online ID on the portal (for Teudat Zehut/Israeli ID holders) or submit the application via registered mail if you don’t have Teudat Zehut.

Passport photo, Teudat Zehut copy, confirmation of internship or medical license, work permits, and medical school transcript.

No, only copies. Originals must not be sent. Copies must be notarized and translated if not in Hebrew.

Yes, as of September 1, 2021, foreign medical schools can submit required documents directly to the Medical Professions Licensure Division.

The Medical Professions Licensure Division reviews all documents. If approved, the applicant receives an SMS with the exam date.

Registration, payment, language selection, examination dates, and results publication.

Yes, an appeal can be submitted for grades between 55-59.

Yes, for those passing USMLE (USA) exams or completing studies in recognized countries.

Yes, if a doctor has served at least one year of internship or worked for one year as a doctor in their country of license.

Yes, an applicant must have a clean criminal record in Israel and abroad.

• They have completed their studies at a medical school at a university level in a school recognized by the Ministry of Health.
• They are in possession of Israeli citizenship, or they are defined by law as “permanent residents of Israel.”
• They are in possession of a diploma recognized by the Medical Professions Licensure Division.
• They have successfully passed the government licensing examinations and successfully completed their internship abroad.
• They have been employed as a doctor abroad for more than one year or are foreign graduates who are exempt from the licensing examination in Israel.

For more information on this topic, please check out or expanded guide here.

The Director of the Medical Professions Division may grant provisional licenses.

• Chozeh – חוזה – Contract Legally binding agreement specifying employment terms. Includes job details, salary, work hours, benefits, responsibilities, and termination provisions. Contracts are generally in Hebrew; legal advice is recommended.

• Kartis Oved – כרטיס עובד – Tax Form 101 Required by Tax Authority to determine tax obligations. Must be filled out at the start of the calendar year or when starting a new job.

• Tlush Maskoret – תלוש משכורת – Salary Pay Slip
  You should receive this every time you are paid and an annual salary report (Tofes 106) received at the end of the fiscal year.

• Hitpatrut – התפטרות – Resignation and Piturim – פיטורים – Firing
• Giving Prior Notice
  Both employer and employee must give written notice before quitting or firing. Notice periods depend on employment duration (monthly, hourly, daily).
• Right of Shimuah – שימוע – Internal Hearing
  Employees have the right to a hearing before termination and must be given reasons for dissatisfaction; 2-3 days’ notice required.
• Pitzuyim – פיצויים – Severance Pay
  Entitled to one month’s salary per year of employment upon termination.
• Dmei Avtala – דמי אבטלה – Unemployment Benefits
  Bituach Leumi may provide funds for a limited time during unemployment.
  Report to the Sherut HaTa’asuka – שרות התעסוקה – Employment Service immediately upon termination to file for unemployment benefits.
• Pension
  Upon ending one’s employment, either by resigning or by being fired, the employee needs to receive from the employer the following two documents: Michtav Siyum Avoda – מכתב סיום עבודה – a letter stating that their employment has ended, and a signed Tofes 161 form. This form authorizes the release and return of the employee’s pension fund etc. back into the employee’s control, to transfer to a new employer or any other use necessary.

Additional Related Concepts:

• Payment Time
  A full-time employee’s salary must be paid by the 9th of the current month for the previous month’s work.
• Overtime
  Standard work week is 42 hours, overtime paid on a sliding scale.
• Travel Expenses
  An employer must reimburse travel expenses to and from work.
• Weekly Rest Day
  An employee is entitled to at least 36 continuous hours of rest per week.
  If an employee works on their rest day, they should be paid 150% of daily wages plus receive a different rest day.
• Annual Vacation
  Two weeks’ annual vacation in the first four years, increasing after four years.
• Holidays
  After three months of work, an employee is entitled to payment for nine holiday days per year based on religion.
• Breaks during the Work Day (Hafsaka)
  Dependent on job type, physical or non-physical labor, and workday length.
• Sick Pay
  Employers must pay for sick days after the first, on a sliding scale.
• Pregnancy and Maternity:
  It is illegal to fire a pregnant worker.

For more information on this topic, please check out our expanded guide here.

Foreign-trained lawyers have two options: relicense as an Israeli lawyer through exams and apprenticeship or register as a Foreign Licensed Lawyer.

Relicensing is preferred by Israeli law firms as it allows individuals to learn Israeli law and Hebrew, providing more future mobility within the legal market.

1. Hebrew Proficiency Exam: Foreign-trained lawyers take a legal Hebrew exam.
2. Law of Israel Exams: Pass eight subject exams covering Israeli law.
3. Legal Internship (Hitmachut): Complete an internship under a licensed Israeli lawyer.
4. Israel Bar Exam: Take the Bar Exam, similar to Israeli law students.

Lawyers with over five years of experience and judges are exempt from the Bar Exam.

Must apply for exemption within five years of making Aliyah.

The exam consists of a written section and multiple-choice sections on procedural and substantive law, all in Hebrew.

Foreign Licensed Lawyers, practicing foreign law for at least five years, can practice in Israel without relicensing, focusing on providing legal opinions and counseling on their licensed jurisdiction’s laws.

1. Request listing in the Foreign Lawyers Registration list.
2. Pay an annual fee.
3. Submit proof of a valid foreign law license and five years of practice.
4. Pass an Ethics Exam by the Israel Bar Association.
   Maintain Professional Liability Insurance as per Israel Bar Association requirements.

Foreign lawyers must disclose their status to clients, law firm letterhead, etc., to prevent misleading advertising.

• Israel Bar Association
• Ministry of Aliyah and Integration

A Pensia Pratit, is a mandatory pension system in Israel for employees and self-employed individuals. It is regulated and supervised by the government.

Pensions in Israel are divided into three main options:

• Kitzvat Zikna -קצבת זקנה – Government-provided Bituach Leumi pension for senior citizens.
• Civil Servants Pension: Applicable to civil servants through public sector union negotiations.
• Pensia Pratit: Mandatory for employees and self-employed individuals, regulated by the government.

The Pensia Pratit option, introduced in 2008, is mandatory for workers not covered by union-negotiated pensions. Both employees and self-employed individuals are required to contribute, with self-employed individuals contributing on a sliding scale based on their income.

As of 2017 (still valid in 2024), contribution percentages are:

• From the Employer: 6% for damages compensation (Pitzuim) and 6.5% for Pension payments (Tagmulim).
• From the Worker: 6% total.

Self-Employed: Minimum of around 500 New Israeli Shekels (NIS) per month.

Private pension plans in Israel include:

• Pensia Makifa – פנסיה מקיפה – Comprehensive Pension covering disability, life insurance/survivors benefit, and old age pension.
• Pensia Mashlima/Klalit – פנסיה משלימה/כללית – Supplemental/General pension, usually a savings plan recommended for older workers.

Differences arise from the risks they insure against. Pensia Makifa includes death and disability benefits, while Pensia Mashlima focuses on personal savings.

All pension savings plans are managed by external funds and providers under the supervision of the Capital Market Insurance and Savings Division (CMISwithin Israel’s Ministry of Finance.

Pension assets are held by external pension managing companies, completely separated from employers. These companies must have insurance licenses to operate.

Yes, it’s highly recommended. Given the complexity of pension options, using a licensed agent can help you choose the right plan, negotiate management fees, and handle claims.

Ensure the plan stays current. If you leave a job temporarily or permanently, keep the plan active to avoid losing benefits. Your agent can guide you on minimum payments and how to maintain the plan.

Please check our guide for additional information by clicking here

For any additional questions or personalized assistance, always consult with a licensed agent.

What is the process for recognizing and converting a foreign teacher’s license in Israel?

The process for converting a foreign teacher’s license in Israel is managed by the Misrad HaChinuch – Ministry of Education. It involves submitting your academic and professional qualifications for evaluation, completing an internship year, and meeting specific requirements to receive a teaching license.

Can I start the recognition process before arriving in Israel?

Yes, part of the process can be initiated online before your arrival by completing a form. The remainder of the process must be completed after arriving in Israel.

What are the requirements to start teaching in Israel?

To work as a teacher in Israel, you must have:

• An academic degree recognized in Israel
• A teaching certificate or teaching license recognized in Israel

Additionally, all teachers must complete an internship year that includes:

• An internship workshop
• Mentorship
• Hebrew language reinforcement
• Subject-specific supplements as needed

Who should I contact for guidance?

District Counselors for Olim Teachers (Morim Olim) are your primary point of contact. They assist with integration into the education system.

Please see our guide for contact information

What documents are required for recognition?

For your first meeting with a Madrich (counselor), bring:

• Teudat Zehut or Teudat Oleh
• Documents verifying academic and pedagogical education

To evaluate your degree and teaching license, you will need:

• to complete an online application form
• to submit original or certified copies of your academic degree and teaching license
• Official transcripts and proof of teaching experience
• Notarized translations into Hebrew of your documents

How are foreign academic degrees and teaching licenses evaluated?

Academic degrees are evaluated by the Department for Degrees and Diplomas
Teaching licenses are reviewed by the Teacher Administration

Before Aliyah: Documents can be translated by an Israeli consulate-approved translator and submitted online

After Aliyah: Free translation assistance is available through the Ministry of Integration

What happens if there are issues with my degree or teaching license?

• If the committee does not recognize your teaching license, you may need to complete studies at an Israeli teachers’ college
• If you have a teaching certificate or license but do not hold an academic degree, you will be referred to complete one at a recognized higher education institution.

What is the internship year?

Your first year of teaching in Israel is considered an internship year and includes:

• Mentorship: Paired with a mentor teacher
• Internship Workshop: 30 hours of peer workshops
• Evaluations: Mid-year formative assessment and a final evaluation
• Hebrew Studies: 120 hours of language instruction (exemptions available)

How do I receive an Israeli teaching license?

Upon completing the internship year and meeting all requirements, you are eligible for an Israeli teaching license.

What professional development opportunities are available or required?

After obtaining your teaching license, you will need to participate in:

• Hishtalmuyot: Seminars in specific subject areas.
• Cultural Integration Seminars: Focused on Israeli culture and Jewish heritage.
• Yemei Iyun Artziyim: Nationwide education days for new teachers.

What are Sha’ot Tosaftiyot (additional incremental teaching hours)?

New teachers can receive assistance in job placement through Sha’ot Tosaftiyot. For every teaching hour provided, the Ministry of Education matches it with an additional hour.

• Valid for up to six years post-Aliyah.
• Up to 8 hours for elementary/middle schools and 6 for high schools.

Where can I get more information?

Contact your Madrich or the Misrad HaChinuch for further assistance. As always please check out our full guide here for more information.

In January 2017, the Israeli government introduced Chisachon LeKol Yeled, an account opened for every Israeli child under 18. The government deposits money into these accounts each month, automatically enrolling all newborns in the program.

Bituach Leumi ביטוח לאומי National Insurance, deposits 55 NIS each month into an account on behalf of every Israeli child under 18. Parents choose between a Kupat Gemel קופת גמל Provident fund or a Cheshbon Chisachon BeBank חשבון חיסכון בבנק bank savings account. There are various sub-tracks within each account type, and the funds are automatically invested based on the parents’ choice.

Parents can choose between a Kupat Gemel or a bank savings account and select sub-tracks within each account type. The decision must be made within 6 months of the child’s birth. Once in a Kupat Gemel, switching to a bank account is not allowed.If this is your first child or you didn’t choose previously, the default Kupat Gemel will be chosen at one of the investment houses. Currently, the default track is the “high risk” track. In previous years, the default track was set to be the “low risk” track.

At 18, the child receives an additional deposit of 500 shekels. Withdrawals can be made with parental consent. If the funds are not withdrawn until age 21, an additional 500 shekels is added, and the child can withdraw the funds without parental consent. Up to age 21, all investment management fees are covered by Bituach Leumi.

If you have children under 18, they will be automatically enrolled in this program. You have 180 days from the date of Aliyah to choose a track for your children or they will be placed in the default track as described above.

Yes, parents can reduce their monthly child stipend they receive from the government by 55 shekel per child and add that amount to the child’s savings account. However, additional voluntary contributions are not allowed beyond the stipend deduction.

The bank savings account offers three sub-tracks: Fixed interest rate, Inflation-adjusted interest rate, and Variable interest rate. Banks may allow switching tracks every 5 years for added flexibility.

Kupat Gemel, offered by Israeli investment companies, has four sub-tracks: High-risk, Medium-risk, Low-risk, and Halachic. A passive index fund, tracking the S&P 500, is available with the Phoenix Insurance Company.

An Oleh can bring any amount of money into Israel. However, sums of 50,000 NIS or more must be declared to customs according to Israeli law. This declaration is applicable to the total amount possessed by the reporting person or their family unit. (Note: These regulations also apply when taking money out of Israel.)

Declaring money at customs helps Israeli authorities monitor and prevent international money laundering attempts involving money entering or leaving the country. While Olim are usually not subject to questioning regarding declared funds, violating the legal obligation to declare money can result in the seizure of funds, criminal proceedings, and/or financial penalties.

The following items need to be declared:

• Mezuman (Cash)
• Check Banka’i (Bank check issued by a bank)
• Hamcha’at Nos’im (Travelers’ checks)
• N’yarot Erech (Banking securities/bearer securities)
• Shtarot S’chirim (Negotiable instruments)
• Cartisei Tashlum (Payment cards)

Follow these steps:

• Download and complete Declaration Form 84a.
• Submit the form to the customs official at the airport for review. You will receive a signed copy of the declaration.
• Mail Submission (if no customs official is available): If no customs official is present, send the completed form by Registered Mail with delivery confirmation within 72 hours of entering Israel.

Address for mailing:

English

The National Center for Anti-Money Laundering, Hanhalat Agaf Hameches U’Maam POB 320 Jerusalem 91002

Hebrew

המוקד הארצי לאיסור הלבנת הון, הנהלת אגף המכס ומע”מ, ת”ד 320, ירושלים 91002.

Keep a copy of the submitted declaration form for your personal records and reference.

Be in touch with the local Moetza Datit -מועצה דתית – Religious Council or a Chevra Kadisha – חברא קדישא – Burial Organization of the cemetery where the burial will take place to learn what needs to be done to arrange the funeral. There are often multiple Chevra Kadisha in larger urban areas, so ask around to find the most appropriate one for you.

Obtain the phone numbers of the Moetza Datit and Chevra Kadisha, and speak to them in advance to learn the procedures. Also, check if the Chevra Kadisha has a refrigerated facility if the funeral is the next day or later so that the deceased doesn’t need to stay in the house.

If sitting Shiva is relevant, speak to your Rabbi, Va’ad Beit Knesset וועד בית כנסת – Synagogue Administrative Committee, or the local Moetza Datit to see what help you can get for setting up a Beit Evel -בית אבל – Shiva house. They can assist with a Moda’at Evel מודעת אבל – Death Announcement, Sefer Torah, Aron Kodesh, Siddurim, low chair(s) for the mourner(s), meals, etc.

Customs vary, but in Israel, it is often done at the end of the initial Shloshim -שלושים – Thirty-day mourning period. Your Moetza Datit, Chevra Kadisha, or the cemetery office can recommend companies that work with the cemetery. Friends who have gone through the process can help as well.

Obtain the Teudat P’tira -תעודת פטירה – initial death certificate from the attending Doctor and then go to the relevant hospital office for the Rishyon Kvura -רשיון קבורה – burial license. If the hospital does not provide this service, go directly to the Chevra Kadisha.

Contact MADA -מד”א – Magen David Adom to obtain the Teudat P’tira and then ask the Chevra Kadisha who is responsible for getting the Rishyon Kvura. They often handle it themselves. If there is a hospice letter from a visiting nurse or doctor, MADA will not need to call the police to investigate.

Submit the Teudat P’tira and Rishyon Kvura to the Chevra Kadisha for the burial to take place. When the Rishyon Kvura is requested from and issued by the Misrad HaBriut -משרד הבריאות – Health Ministry, they inform the Misrad HaPnim -משרד הפנים – Interior Ministry of the death. After approximately two weeks, an official Teudat P’tira will be sent to the family.

Bituach Leumi informs the banks when a person passes away. Verify that they did. Ensure the bank account listed with Bituach Leumi to receive Kitzvat She’erim – קצבת שארים – survivor benefits is correct.

Speak to your insurance agent to activate any life insurance policies. For foreign policies, contact the companies to see what documents they require. Some may request a notarized translation of the Hebrew death certificate with an Apostille.

Inform your previous country’s government if the deceased was receiving Social Security or government retirement benefits. The country’s embassy in Israel can clarify the steps needed.

Submit it to the Apotropus HaKlalli – אפוטרופוס הכללי – Administrator General’s office. They will place a notice in local newspapers to confirm no other claimants contest the will. This process can take up to three months.

Consult with a lawyer to understand the ramifications and its impact on the estate.

• Verify that the Kupat Cholim – קופת חולים – medical coverage for the deceased was canceled.
• Return borrowed medical equipment from places like Yad Sarah -יד שרה.
• If there was a caregiver, contact their agency to arrange final payment and any severance, and cancel or transfer their medical insurance policy.
• Cancel any mobile phone accounts in the deceased’s name.
• Ensure your name, mobile number, and Teudat Zehut -תעודת זהות – ID card number are listed on all accounts as the contact person for services such as municipal taxes, electricity, water, gas, cable TV, internet, landline telephone, insurance policies, newspapers, and magazine subscriptions.
• Update ownership of joint assets such as a home, car, or bank account. Consult with a lawyer to determine what needs to be done.
• Close down or transfer all email, social media, and online accounts if necessary.

As parents or loved ones age, there are several recommended steps to ensure you can provide the most effective and efficient support. See below.

Israel has very strict rules regarding power of attorney for the elderly to prevent elder abuse. It is crucial to see a lawyer who specializes in power of attorney, ideally before your parents become mentally incapacitated.

• Will: It ensures that a person’s estate is divided according to their wishes. In Israel, if there is no will, 50% of the estate goes to the surviving spouse and 50% to the children by law.
• Living Will and DNR: These documents clarify a person’s desires regarding their medical treatment if they are no longer able to express informed consent due to age or illness.
• Note: You should use a lawyer to create the Will, Living Will, and DNR.

• Ensure you have access as a signatory on all bank accounts and investments.
• Associate your phone number and email with these accounts for verification purposes.
  This also applies to credit cards and safety deposit boxes.
• Speak with a banker at the branch where the account is located to understand the best steps to take.
• Ensure a Se’if Arichut Yamim – סעיף אריכות ימים – Survivorship Clause is active on any shared bank accounts. Without it, if one parent passes away, the account will be completely frozen until the estate is settled, even if the second parent is still alive.

Create a list of all their investments, bank accounts, stocks, retirement accounts, etc., including contact information, login information, physical addresses, and phone numbers. This includes any investments in the country they made Aliyah from.

Create online Bituach Leumi accounts/access for both parents. This also applies to any foreign social security accounts.

It’s helpful to have access to their Kupat Cholim apps to schedule appointments and monitor their medications etc..

Create an easily accessible list of Teudat Zehut numbers, any foreign social security numbers, and dates of birth.

Create an easily accessible list or spreadsheet with all online accounts and email addresses, including relevant usernames and passwords. Keep it updated with any changes.

If your parents are okay with it, add your name, mobile number, and Teudat Zehut – תעודת זהות – ID card number on all accounts as the contact person. This includes services billed for:

• Arnona (ארנונה – Municipal taxes)
• Electricity, Water, Gas
• Cable TV, internet service
• Mobile phones and landline telephone
• Insurance (home and car, supplementary medical, life etc.
• Newspapers and magazine subscriptions

There are a number of things you need to do. First of all you should open a bank account (see our guide here). It is important to have an active bank account in order to be able to continue with the next steps, such as going to Misrad HaKlita (see our guide here), registering at an HMO (see our guide here), choosing an Ulpan or registering your children for school (see our guide here). An overview of your first steps in Israel can be found here.

There are Aliyah programs for young Olim (age 18-35) such as Hebrew language courses on Kibbutzim or in cities, preparation for college or graduate studies, guidance for employment and preparation for recruitment into the IDF. To get an idea of programs and costs, click here.

The health insurance that best suits you depends on your personal needs, the needs of your household, the place of residence and other factors. We created a guide with some basic information. If you still need help, please contact us.

Many people speak English (and sometimes other languages as well). Nevertheless we advise you to take advantage of your right for a free government sponsored Ulpan (Hebrew course).

If you had a valid driver’s license for at least 5 years immediately preceding your Aliyah, you can convert your license without taking any lessons or tests. In order to convert your foreign driver’s license to an Israeli one, follow the steps explained in this guide.

Please note that your foreign driver’s license is valid in Israel for only one year. You should therefore convert your license before that first year passes.

About a month before your current license expires you should receive a payment request voucher in the mail. Check out our Guide here for more detailed information.

As of October 1, 2021, a driver’s license issued for private vehicles, motorcycles, and commercial vehicles up to 12 tons (category A and B) will be valid until age 70 (instead of 10 years). From 70, you’ll need to renew your license when you’re 75 and 80. From 80 you’ll need to renew it every two years.

Payment options include:

1. Online digital options on the official government portal here or the Misrad HaTachbura (Ministry of Transportation) site here. A temporary license will be emailed to you immediately, and your permanent license will be mailed to you within 30 days.
2. Via digital payment apps like Apple Pay or Google Pay here, and Max here. A temporary license will be emailed to you, and your permanent license will be mailed to you within 30 days.
3. Bank transfer.
4. Rishiomat (self-service computer station), located in Misrad HaRishui (Licensing) offices and some Superpharm pharmacy branches.
5. Phone by calling *5678 or 03-5086905.
6. Post Office.

If your payment request voucher indicates that you need a photo for your license, you can get your picture taken at a photo station here. You must pay for your license first and bring your temporary driver’s license to the photo station.

The cost of obtaining a driver’s license in Israel depends on your age and the type of license you need. Fees are subject to change.

If you are a professional driver 60+, including taxi drivers, bus drivers, and heavy equipment operators, you are required to undergo health checkups. The results of the eye checkup must be signed by an ophthalmologist or optometrist here. Regular drivers are required to have medical checkups and eye tests from age 75.

The health insurance that best suits you depends on your personal needs, the needs of your household, the place of residence and other factors. Here is a guide we created with some basic information. If you still need help, please contact us.

We recommend selecting at least one coverage program up from the most basic one. There is an increase in price, but based on our experience, the return is well worth it. This is the best way to ensure better quality, and less expensive healthcare in the future if the need arises. This is also the suggestion made to non-Olim Israelis.

For adults, dental care is not covered by the health basket. There are public and private dental options. However, children up to age 18 are entitled to dental care through their HMO. Teenagers between the age 17-18 are eligible for plaque removal twice a year free of charge.

We recommend that you bring a 3 month supply of all your medications with you. This allows you time to arrange appointments and prescriptions in Israel.
If you want to check whether your medication is included in the basic health plan, click here and type your medication in the search bar.
There are medications covered by supplemental health plans for up to 50%. For this you need to check the list at each HMO: Clalit, Maccabi, Leumit, Meuhedet.
Here you can find a price list of drugs marketed in Israel. It shows the full non-subsidized price, including VAT. The price for drugs subsidized by the HMO may be significantly lower.
You can always contact us with any related question.

Yes, tap water in Israel is safe to drink. The Ministry of Health even recommends drinking tap water.

A Tag Chanaya LeNecheh is a special parking permit issued in Israel for individuals with mobility challenges, allowing them to park in designated disabled parking spots and restricted areas.

There are three types of permits:

Regular permit: Identified by a green triangle, for those with limited mobility.
Wheelchair permit: Marked with a wheelchair symbol, for individuals who require a wheelchair.
IDF veterans permit: Features a flower symbol, available for disabled veterans.

You may be eligible if you have an illness or condition causing mobility issues, difficulty walking, or confinement to your home as indicated in your medical reports.

You have two application methods:

Online application (Processing time: around one month): For Israeli citizens with a Teudat Zehut (identity card), apply online through the government website.

Regular mail application (Processing time: around two months): Compile required documents and send them to the Ministry of Transport and Road Safety.

Ministry of Transport and Road Safety

The Unit for Limited Mobility – Update and Control Center

היחידה לטיפול במוגבלי ניידות במרכז עדכון ובקרה

PO Box 72, Holon 58100

Link

Required documents include:

• Completed application form.
  Copy of Teudat Zehut and Sefach (information attachment).
• Copy of car registration certificate (Rishyon Rechev) for up to two vehicles.
• Copy of driver’s license (Rishyon Nehiga), if applicable.
• Signed letter specifying the number of permits requested.
• Approval from Misrad HaBriut (Ministry of Health) indicating mobility disability or 60% disability (if applicable).
• Doctor’s letter confirming mobility disability.

Yes, some categories like IDF disabled veterans, Holocaust survivors, terror attack victims, blind individuals, and cancer patients can update their vehicles directly with the Misrad HaRishui system.

Call the Misrad HaTachbura Call Center (*4515) two weeks after submission to inquire about your application’s status and any missing documents.

Yes, you can request reimbursement for reduced registration fees.

Display the permit inside the front windshield on the left-hand side or left-hand side window near the front of the car.
Ensure the permit is clearly visible to law enforcement officers.
The permit is valid for four years and can only be used by the disabled individual either as a driver or passenger.
Do not use the permit if the disabled individual is not in the vehicle (fine up to 13,000 NIS).
If you sell your car, contact Misrad Harishui to transfer ownership.

Remember to renew your permit before it expires to continue enjoying the benefits of convenient parking access!
For more in depth information please check out our Step- by-Step Guide here.

• Age and Residency:
  Israeli resident between 18 and retirement age.
  Working minors aged 16-18 may qualify.
• Income from Work:
  Not working or income below 60% of the average wage (NIS 7,122 as of Jan 01, 2023).
  Married women without an occupation are considered housewives under specific conditions.
• Medical Disability:
  Assessed by a Bituach Leumi physician.
  Disability level of at least 60%, or 40% with multiple impairments.
• Degree of Disability:
  Inability to work or diminished earning capacity by at least 50%.
  Different degrees of earning incapacity (60%, 65%, 74%, or 100%).

A claim can be submitted from age 18 to 12 months past retirement age.

Documents to be submitted:

• Claim Form for Disability Pension.
• Medical documents.
• Employment-related documents (payslips, sick leaves, etc.).
• Self-employed individuals must submit a declaration on changes in work and income.

If you disagree with the decision, you may appeal here.

For more information on this topic, please check out our expanded guide here.

What is a Kupat Cholim – קופת חולים?

Every Israeli resident must be registered with one of the four healthcare service providers, also known as Kupot Cholim: Clalit, Leumit, Maccabi, Meuhedet

The Kupot Cholim provide direct medical care and medications covered by the Sal HaBriut – Health Basket. You can choose doctors and specialists as long as they are part of your Kupah and have an arrangement with it. Hospitals, public healthcare facilities, and many pharmacy chains (branch-dependent) also work with all the Kupot Cholim.

How do I choose a Kupat Cholim?

Making Aliyah from Abroad:
You will need to choose your Kupah before your Aliyah flight.
Registration forms will be provided at Ben Gurion Airport upon arrival.

Making Aliyah within Israel:
Visit the branch of your chosen Kupah with the following documents:

• Teudat Zehut – Israeli ID card
• Teudat Oleh – new immigrant Aliyah booklet
• Proof of a bank account

All four Kupot Cholim cover the Sal HaBriut, but if you have specific needs, check directly with your Kupah.

What health service plan should I choose?

As a new Oleh, you are entitled to six months of basic coverage paid by the Israeli government.

• For an additional fee, you can opt for extended or full coverage for more benefits.
• Most Israelis choose extended plans, which provide increased services.

What documents are required for registration?

• Teudat Zehut
• Teudat Oleh
• Registration forms (provided at Ben Gurion Airport for those making Aliyah from abroad).

Where can I register for a Kupat Cholim?

At a Kupat Cholim Office:
Bring your documents and registration form to the branch of your chosen Kupah.
You will receive a personal magnetic card for each household member.

At the Post Office:
Inform the staff about your chosen Kupah and pay the registration fee
Keep the receipt as proof of registration.

Can I change my Kupat Cholim?

Yes, you can switch to another Kupah.

• Changes can be made twice in a 12-month period.
• Official changes occur six times a year.
• Processing takes 45–105 days after your application.

Note: You will need to provide personal Israeli credit card information for identification, but this service is free of charge.

Is there an app for Kupat Cholim?

Yes, each Kupah offers a mobile app. You can use it to access medical information, prescriptions, test results, and to schedule appointments.

What is SHARAP – Sherutim Refuim Prati’im – Private Medical Care?

SHARAP – Private Medical Care allows individuals to pay for private medical services, including: Doctor visits, Consultations and Surgeries

You may qualify for partial reimbursement from your Kupah for these expenses.

For more detailed information please access our Guide

When completing the questionnaires in the Aliyah portal, you will be requested to choose a Klita category. There are several types of Klita, such as structured Klita, Kibbutz Klita or direct Klita. Contact us  for more information and help in finding a solution tailored to your personal situation.

Structured absorption is an option for people up to 55 years old who want to stay at an absorption center (Merkaz Klita) before deciding where they will live long-term. Olim can stay at the absorption center for up to 6 months at a low rental cost. You can request a spot in the questionnaire in the Aliyah portal and speak about it with your shaliach during the interview. But the actual receipt of a spot depends on the availability of the center.

If you choose direct absorption, you organize your accommodations on your own and are entirely responsible for making all the necessary arrangements. Many Olim temporarily rent an apartment or stay with family and friends upon their arrival.

Finding a suitable environment is very important for your integration in Israel. There are numerous options so please contact us and we will try to help you find a solution based on your personal situation.

There are two online real estate search platforms (Hebrew only): Yad2 and Madlan. Furthermore, many people post their apartments on Facebook in various groups. Contact us for advice tailored to your personal situation and targeted area.

Tnuot Noar are youth groups and movements in Israel that offer activities during the week, on Shabbat, and often during the summer. These activities help children integrate and acclimate to living in Israel.

Children typically join a Tnuat Noar in 3rd or 4th grade. In high school, some participants may be chosen to become counselors, known as Madrichim – מדריכים.

• Language Practice: Activities are usually conducted in Hebrew, providing an additional way for children to learn and practice the language.
• Friendships: Children can forge lifelong friendships.
• Absorption: The informal and relaxed atmosphere helps children meet other local kids, aiding in their social absorption.

Ask your community, neighbors, and friends about popular youth movements in your area. Many places have multiple active groups, allowing you to choose one that aligns with your educational, political, and religious values.

Below is an alphabetical listing of the major youth group movements in Israel with links to their websites and their religious/political affiliation.

• Ariel – אריאל – (Chareidi Leumi – Chardal)
• Bnei Akiva – בני עקיבא (National-Religious)
• Ezra – עזרא – (Chareidi Leumi – Chardal – National-Religious)
• HaNoar HaOved V’HaLomed – הנוער העובד והלומד – (Secular Zionist)
• Hashomer Hatzair – השומר הצעיר – (Secular Zionist)
• NCSY – (National-Religious for English-speaking Olim)
• Noam – נועם – (Conservative Movement)
• Tzofim & Tzofim Dati’im – צופים וצופים דתיים – (Secular & National-Religious)

For additional youth groups and movements in Israel you can check out the Israeli Council for Youth Organizations site here or the Moetzet Tnuot Noar here. In addition, here is a guidebook in Hebrew listing many of the groups with their description and information.

Olim are not required to remain in Israel for a minimum period of time, but their departure might result in the loss and reduction of some benefits. Especially if they leave Israel within the first year of Aliyah, they might have to pay back benefits which were received.

There is no prohibition of leaving Israel or a mandatory minimum stay in Israel. However, consider the following consequences when leaving Israel:

• If you leave Israel in the first 6 months after Aliyah, the Sal-Klita-payments will automatically be frozen upon your departure from Israel and unfrozen as long as you return within the first year of your Aliyah. If however your return exceeds one year after your Aliyah date, you won’t get the Sal Klita-payments anymore and might lose other benefits as well.
• If you leave Israel within the first year of your Aliyah, there is no issue with Bituach Leumi because your national insurance is part of Misrad HaKlita in the first year. If you want to leave Israel after the first year for a longer period of time, check the consequences with Bituach Leumi.

This depends on the country you have your citizenship(s) from. Some countries don’t allow dual citizenships, while others allow even more than two. Israel does allow multiple citizenships. Thus, you have to check the laws of your country of origin. If you need help with this, don’t hesitate to contact us.

The Israeli authorities are aware of the problem that some countries don’t allow dual/multiple citizenship and provide a solution by signing the “waiver to renounce Israeli Citizenship” (Tofes Arli). In practice it means that you don’t get an Israeli passport, but will get a Teudat Zehut and will have all the rights and obligations of an Israeli citizen and Oleh Chadash (besides that you won’t be able to vote in national elections, only in local ones). You do not lose any Aliyah benefits when signing the waiver.

No, until your Aliyah is finalized you are not allowed to work. However, when applying for the change in status at Misrad HaPnim you can also apply for a temporary work permit.

Whether or not you are entitled to an Old-Age pension in Israel depends on several factors. More information can be found here.

According to the law of most European countries, you can also receive an old-age pension while living in Israel. Check the details with your country of origin or contact us.

It depends. According to Israeli law, all Israeli citizens between the ages of 18-21 are required to be enlisted into the IDF. If you fall within this age group, are healthy, and are unmarried, then you may be drafted.

If you are between 22-27 years old, you are exempt from serving but can choose to volunteer for service. Olim (immigrants) who are 28 years old and above do not need to serve and cannot volunteer for service.

Important Note: There are some exceptions to the rule above. Olim may be drafted despite being officially over-age, for example, if they received a deferment or postponed their service until finishing their academic studies. It’s also possible that people who made Aliyah after having an A1 Visa for a few years will be drafted despite being over-age.

To verify your obligation, contact the IDF Meitav Overseas Recruitment Department for instructions, via WhatsApp at +972-52-945-8579, email joinidf@mail.idf.il, or phone at +972-3-7387080

Various factors such as medical health, physical fitness, and marital status are taken into account when determining whether someone will be drafted.

The duration of mandatory service depends on the age at the time of Aliyah (immigration to Israel) and personal status. There is a chart available for reference, specifying the duration based on different factors.

Yes, there are exceptions and extensions. Women in certain roles, such as combat roles, may be required to serve for 32 months. Additionally, there are circumstances where individuals who have postponed their service, received deferments, or made Aliyah after having an A1 visa for a few years may still be drafted for compulsory service, even if they are over 21.

Olim are given 1 year to adapt to living in Israel before being drafted into the IDF. However, some Olim choose to enlist before the completion of this 1-year period.

If someone wishes to enlist within the first year of Aliyah, they can contact the IDF Meitav Overseas Recruitment Department for instructions. They can reach out via WhatsApp at +972-52-945-8579, email at joinidf@mail.idf.il, or phone at +972-3-7387080.

A Tzav Rishon is the first draft notice individuals receive from the Israel Defense Forces (IDF), officially making them candidates for the IDF.

Olim Chadashim usually receive a Tzav Rishon by mail at their home address.

A Tzav Rishon includes the time and date for reporting to the Lishkat HaGiyus – לשכת הגיוס – IDF Recruitment Office, a personal code for the IDF website, an information brochure, a medical questionnaire to be completed by a doctor, and public transportation vouchers for free travel to the designated recruitment office.

• Make an appointment with your family doctor through your Kupat Cholim (HMO) and bring the forms received from the IDF. The doctor will complete and sign the She’elon Refui Tzav Rishon – שאלון רפואי צו ראשון – medical questionnaire. 
• The doctor will provide a Hafnaya – הפניה – referral for a urine test. 
• Print and digitally save the medical questionnaire and urine test results. 
• Make an appointment with an Rofeh Einayim – רופא עיניים – eye doctor through your Kupat Cholim and bring the appropriate IDF forms. The doctor will complete the necessary section.

It is advised to upload all the required documents no later than 2 weeks before the appearance date at the IDF recruitment office.

Religious women can get a P’tor – פטור – exemption from army service. Until the P’tor from the army is actually in your hands, you must follow all the instructions of the army. Married women are automatically exempt from IDF service.

It depends. According to Israeli law, all Israeli citizens between the ages of 18-21 are required to be enlisted into the IDF. If you fall within this age group, are healthy, and are unmarried, then you may be drafted.
If you are between 22-27 years old, you are exempt from serving but can choose to volunteer for service. Olim (immigrants) who are 28 years old and above do not need to serve and cannot volunteer for service.
Important Note: There are some exceptions to the rule above. Olim may be drafted despite being officially overage, for example, if they received a deferment or postponed their service until finishing their academic studies. It’s also possible that people who made Aliyah after having an A1 Visa for a few years will be drafted despite being overage.

In general, the duration of service for Olim in this age group (as of June 2020) depends on your age at the time of Aliyah, your personal status, and your state of health. See the following chart for details.

In general, Olim who are between 22-27 years old upon arrival in Israel are exempt from service, but they can choose to volunteer for 18 months. Olim who are 28 years old and above are completely exempt from service and cannot volunteer to serve.

This is IDF lingo for a candidate that is draftable to the IDF by Israeli law.

It depends. Certain pre-existing medical conditions may lead to service exemption. The IDF decides whether to draft you based on your preliminary health screening at your Tzav Rishon – צו ראשון – First Draft Notice. At this time, you will receive a numeric value referred to as your “profile number.” A service candidate with a numeric profile value of 21 or 24 is dismissed from service. Learn more about the IDF profile number.

The IDF will give you a Hebrew test during your Tzav Rishon. Depending on your results, you may be sent to a 3-month Hebrew Ulpan course at Michva Alon base (the IDF’s education division base).
It is advisable to study well in the Ulpan as this is an important key to successful integration into the IDF – and into Israeli society at large. Hebrew can open doors for you, both professionally and personally, within the IDF and outside of it, so it’s worth the effort to learn the language as best you can before your active service.

Yes, the IDF Ulpan begins after your official drafting. You will go to the Ulpan in uniform, and the 3-month Ulpan course is considered part of your official service.

No. The IDF understands that new Olim need some time to adapt to living in Israel. Therefore, Olim are only officially required to enlist 1 year after their Aliyah date.

Yes, you can enlist before your 1-year adaptation period is over. However, it’s good to know that the IDF runs Ulpan courses only 3 times a year: July-August, November-December, and March-April (the IDF decides on the exact dates).
If you wish to learn Hebrew in the army Ulpan – and we suggest you do – then try to get your draft date arranged accordingly.
If you wish to enlist within your first year of Aliya, contact the IDF Meitav Overseas Recruitment Department for instructions, via WhatsApp at +972-52-945-8579, email joinidf@mail.idf.il, or phone at +972-3-7387080.

No, pregnant women and mothers of children are exempt from serving in the IDF.

The (medical) profile is a number assigned to each potential recruit that reflects their physical and mental fitness for serving in the IDF. It is determined during a person’s Tzav Rishon to the IDF and affects the type of role and duties they will have in the military.
Click here for more information on IDF medical profile numbers.

Yes. Doctors and dentists who make Aliyah have a different status regarding the duration of their military service. There is also a differentiation between male and female doctors/dentists. For more details, click here.

Yes, but there are special stipulations for your case. See here for more details.

Bituach Leumi, also known as the National Insurance Institute, is the government office responsible for social security in Israel. One of its primary responsibilities is to provide financial support for residents of Israel who are temporarily or permanently unable to support themselves. Check out our Guide for more detailed information.

Bituach Leumi is compulsory for every Israeli resident who is 18 years or older, with a few exceptions. Eligibility for insurance benefits and the requirement to pay premiums is determined according to residency in Israel and not citizenship.

There are various categories of individuals who are exempt from paying Bituach Leumi premiums. Some examples are housewives or a woman who is married to or the common-law wife of an insured person and who does not work outside her home and is not an Atzmai, someone receiving a permanent 100% Kitzvat Nechut – קצבת נכות – work disability pension, soldiers in Sherut Sadir – שרות סדיר – regular military service or an Israeli resident living in another country with whom Israel has signed a social security convention and who has paid social security in that country.

For more general information click here.

Elderly immigrants who make aliyah above a certain age are not eligible for a pension from Bituach Leumi unless they have no other source of income, in which case they may be eligible for a special pension.

If you temporarily move abroad, you must continue to make monthly Bituach Leumi and Bituach Briut (National Health Insurance) premium payments. A delay in payments while abroad could delay your eligibility to receive Kupat Cholim (HMO healthcare services) for up to six months upon your return.

Bituach Leumi usually considers you an Israeli resident for the first five years abroad. After five years, you will need to prove that your residence overseas is still temporary.

If you move permanently to another country, you have to fill out a form and attach documentation proving that you have moved your primary residence out of Israel. This needs to be submitted within five years of leaving Israel.

As returning residents, you are eligible for Bituach Leumi benefits but will be required to notify Bituach Leumi of your return and provide documentation proving that you have made Israel your main place of residence again. You will of course have to continue or restart to make monthly premium payments as well.

Bituach Leumi collects insurance premiums from all residents according to their income and insurance status and classification and pays benefits to all those eligible. For more details, click here. Fines (and interest) are levied for failing to pay the required taxes.

Bituach Leumi pays benefits to those eligible, assisting people at times of personal crisis such as work termination, disability and work injury. You can view the main benefits here.

Bituach Leumi may provide the unemployed person with funds for a limited time during his/her unemployment. You should report to the Sherut HaTa’asuka (Employment Service) immediately upon termination of employment, and then report on regular days as instructed by the Service.

• Age and Residency:
  Israeli resident between 18 and retirement age.
  Working minors aged 16-18 may qualify.
• Income from Work:
  Not working or income below 60% of the average wage (NIS 7,122 as of Jan 01, 2023).
  Married women without an occupation are considered housewives under specific conditions.
• Medical Disability:
  Assessed by a Bituach Leumi physician.
  Disability level of at least 60%, or 40% with multiple impairments.
• Degree of Disability:
  Inability to work or diminished earning capacity by at least 50%.
  Different degrees of earning incapacity (60%, 65%, 74%, or 100%).

A claim can be submitted from age 18 to 12 months past retirement age.

Documents to be submitted:

• Claim Form for Disability Pension.
• Medical documents.
• Employment-related documents (payslips, sick leaves, etc.).
• Self-employed individuals must submit a declaration on changes in work and income.

If you disagree with the decision, you may appeal here.

For more information on this topic, please check out our expanded guide here.

• The requested service was not provided within the stated timeframe by the government office.
• An accidental overcharge led to an overpayment.
• The law exempts payment.
• A legal decision or court order grants the individual the right to a refund.

• Generally, refund requests are processed within 10 business days.
• Refunds from the Population and Immigration Authority may take up to three months for processing.

For specific inquiries regarding your refund, please contact the relevant government office directly.

• To request a refund, fill out the following form (Hebrew only) and click “send” once completed.
• Upload a copy of your payment receipt and provide an explanation for your refund request.
• Additionally, submit any supporting documents to substantiate your claim.
• Upon submission, you will receive an automatic reply to your provided email address with details of your request.

• For further information, visit the government page here.
• For technical assistance, contact the Israel National Digital Agency central support center from Sunday to Thursday, 08:00 – 19:00, either by phone (dial 1299) or email at moked@mail.gov.il.

Zechuyot Tzarchanim, or consumer rights, are crucial for Olim (immigrants) to understand to ensure fair treatment in the marketplace.

The guide covers 7 essential rights, including warranty on new items, returning an item, cancellation fees, “Don’t Call Me” registration list, supermarket and pharmacy regulations, technician and delivery compensation, and appliances damaged by electrical power blackouts or surges.

The warranty begins from the day of possession, which might not be the purchase date. For items requiring installation, like dishwashers or washing machines, the warranty starts from the installation day, typically done by the company or their certified professionals.

Items costing at least 50 shekels, in brand new condition with sealed packaging (appliances can be opened but not used), and returned within 14 days of purchase are eligible for a refund.

Some exceptions to this rule include undergarments, food and medicines, furniture that has already been assembled at your house, and other items.

Vendors may charge a cancellation fee, generally 5% of the purchase price or 100 shekels, whichever is lower. Exceptions include defects, non-delivery, or breaches of contract by the vendor.

Note: The refund policy must be clearly displayed in the store or on the website.

As of January 1, 2023, you can join Israel’s Don’t Call Me list to avoid receiving unsolicited sales calls. This service doesn’t block calls from charities soliciting donations.

As of November 2023, all items must have visible prices and price per 100 grams or milliliters. Supermarkets must also list the country of origin of fruits and vegetables since January 2024.

If the checkout scanner shows a higher price, the store must honor the lower price displayed. Always check your receipt before leaving to ensure accuracy.

If a delivery or technician is two or more hours late than the originally scheduled appointment window, compensation is available according to a sliding scale, but you must file for it.

If your electrical appliances are damaged during a power outage or surge, you may be eligible for compensation from the electric company.

Start by retracing your steps to identify where you might have lost it.

If you lost your wallet on a bus, contact the bus company’s Lost & Found office at the last stop of the line you were on. Here are some popular bus companies’ contact details:

• Egged: Call *2800 and press 3 for English.
• Dan bus lines: Call 03-6933280 or *3456.
• Electra-Afikim: Call 073-7803901 or *6686.
• Kavim: Call *2060 then press 3 to speak with a representative.
• Metropoline: Call *5900 then press 3.
• Nateev Express: Call *3553 or 1-599-559-55, or visit a branch office.
• Superbus: Visit their website for contact details.

Contact Israel Railways Lost & Found office at *5770, press 3. Hours: Sun-Thurs 07:00-18:00.

Check with the stores you visited and consider filing a report with mall management.

Yes, you can file a report with the police. Click this link for more information.

Make a list of items you need to cancel and replace, such as IDs, credit cards, and more.

Make an appointment with Misrad Hapnim using GoVisit and bring an Israeli passport or another form of ID.

Contact your card issuers to block or cancel your cards. Here are some contact details:

• Cal (Visa or Diners Card): Call 03-5726444 or use WhatsApp.
  Isracard (Mastercard): Call *6272.
• Max: Call 03-6178800 or use WhatsApp.

Visit your local clinic or branch to cancel your old card and request a new one.

Use this link for replacement procedures or download a PDF from MyGov.

Cancel it and transfer the balance to a new one. Visit this link for more information and replacement options.

Yes, we are here to assist with any issue from the moment you think about Aliyah until the moment you have settled down in Israel and feel secure. If you have a specific problem you can fill the Trouble shooting form here.

Either by WhatsApp, email or by scheduling a phone call. You can find all the links to contact us here.