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Certain groups of people are entitled to receive service in public places without waiting in line.
Who is eligible?
People with disabilities – individual eligibility must be checked.
The person in charge at the location is forbidden from asking a person with a disability about their type of disability!
If there are several eligible people at the location, the order of priority is: person with disability, senior citizen, pregnant woman.
Where does the exemption apply?
Exercising the right
Approach the person in charge of the line and ask to receive the service without waiting in line. The person in charge may request to see a document to prove eligibility.
Senior citizens – eligible recipients are sent a “queue exemption” card. Alternatively, you can show an ID card.
People with disabilities – the disability certificate of those eligible states: “exemption from waiting in line.”
Pregnant women – documents proving pregnancy
For inquiries:
For more information:
People with disabilities:
Senior citizens: