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Need help or information on welfare issues? The Ministry of Welfare and Social Affairs Hotline 118 is available to help you!
The hotline provides information, guidance and first aid in emergencies and routine situations.
Assistance with respect to domestic violence, sexual abuse, addictions, and more.
Information on the rights of children, youth, senior citizens, and the exercise of rights.
In urgent cases, a social worker provides an initial response and refers the issue for further assistance in the community.
The hotline operates 24 hours a day, 7 days a week (except Yom Kippur).
Response in languages: Hebrew, English, Russian, Arabic, Amharic and French.
Dial: 118 (free call)
Silent call: If you are experiencing domestic violence and do not have privacy at home, you can report it via text message to: 050-2270118.
Contact us with any questions or concerns!